UMARY Refund & Return Policy

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Thank you for shopping at UMARYHyaluronicAcid.com

Due to the nature of dietary supplement products and for health and safety reasons, all sales are final once an order has been processed or shipped. We do not accept returns, exchanges, or refunds for buyer’s remorse, change of mind, or products that have already been processed for shipment. Please review your order carefully before completing your purchase, including product information, quantity, shipping address, and billing details.

If your order arrives damaged or you receive an incorrect product, please contact our customer support team within 3 days of delivery.

To help us review your request, please provide:

• Your order number  
• A description of the issue  
• Clear photos of the product and packaging  
• Photos of the shipping label, if applicable

Each claim will be reviewed individually. If your claim is approved, we may provide a replacement product at no additional cost.

Claims involving damaged or incorrect items do not constitute a general return or refund policy.

Orders may only be canceled before they have been processed for shipment. Because weekday orders may be processed quickly, we cannot guarantee that a cancellation request can be completed before shipment. Once an order has been processed or shipped, it cannot be canceled, refunded, exchanged, or returned.

Customers are responsible for reviewing product information, ingredients, suggested use, directions, warnings, quantity, pricing, and shipping information before completing a purchase. By placing an order through this website, customers acknowledge that they have reviewed and agreed to our applicable Terms and Conditions, Privacy Policy, Shipping Policy, and Refund & Return Policy.

UMARY Hyaluronic Acid products sold through this website are distributed by our company as an independent reseller.

We are not the manufacturer of these products. Product packaging, labeling, ingredients, directions, suggested use, and warnings should be reviewed carefully before use.

If you have questions regarding an order, cancellation request, damaged shipment, or incorrect product, please contact our customer support team using the contact information provided on this website.